以下是一些与服务业平台企业网络能力相关的文献:
1. Hsu, C. L., & Lin, J. C. (2019). Effects of e-commerce capabilities on firm performance: A resource-based perspective of competitive advantage. International Journal of Information Management, 49, 109-120.
2. Lee, J., & Kim, E. (2020). Investigating the effects of information technology capabilities on service innovation and firm performance in the service industry: A resource-based view. Sustainability, 12(8), 3129.
3. Manthiou, A., Chiang, L. F., & Tang, L. R. (2019). How online platforms enhance customer satisfaction: The mediation effect of co-creation and perceived value. Journal of Travel Research, 0047287519883131.
4. Zhang, P., Li, N., & Liang, X. (2020). Identifying factors influencing the adoption of mobile payment services in the sharing economy: A fuzzy DEMATEL approach. Sustainability, 12(8), 3255.
5. Chen, L., Liu, C., & Zhang, F. (2019). Exploring the determinants of customer loyalty in the context of mobile social media: An empirical study. International Journal of Information Management, 46, 66-78.
请注意,这只是其中的一小部分文献,您可以通过学术数据库或搜索引擎进一步查找和筛选适合您研究课题的文献。希望对您有所帮助!如果还有其他问题,请随时提问。 |